Two Bute councillors have hit out at Caledonian MacBrayne over aspects of the operation of the new Gourock-Rothesay ferry service.
Cllr Strong commented: “I find it disappointing to say the least that CalMac have not followed through with the assurances given at the public meeting [in May] regarding the steepness of the gangway (which I think breaks health and safety rules), in particular with no answers as to why foot passengers can’t leave by the car deck.
“I didn’t expect to get complaints about the ferry leaving Gourock before its timetabled departure time nor about the inconsistency of when passengers have to turn up at the pier with people being left behind in distressing circumstances.”
A spokesman for CalMac said: “During the Wemyss Bay improvement work there are a number of challenges that need to be managed at Gourock to keep the Rothesay service, the Dunoon service and the Kilcreggan ferry running to timetable.
“To ensure that all three services run to time it is essential that passengers check in promptly within the advertised times. This is 30 minutes for vehicles and 10 minutes for foot passengers.
“These check in times are strictly enforced at Gourock to ensure the smooth running of the port.”
* Full story in the October 16 issue of The Buteman - on sale now.