NHS boss: We’ll listen to Bute care concerns

THE general manager of the Argyll and Bute community health partnership (CHP) has promised to listen to the concerns of people on Bute over the provision of care for the island’s older and more vulnerable residents.

Derek Leslie spoke to The Buteman after several members of the public expressed concern over the application of the NHS’s new community-based care model on the island - in particular whether caring for older people in their homes was always the most appropriate solution.

“The model of care on Bute is the same model that we are promoting and implementing throughout Argyll and Bute,” Mr Leslie said, “and it is on the basis of government policy.

“It’s never good to hear people talking the way they were. It indicates that we are not communicating properly and that there are shortcomings that we need to progress.”

Mr Leslie was speaking after a committee meeting of the CHP, which manages health services in Argyll and Bute for NHS Highland, followed by a public question-and-answer session at Rothesay Pavilion.

“I wasn’t aware of the depth of feeling expressed by those individuals,” he continued.

“I’m happy to receive comments from people directly. If it is aimed at improving the service, I’m happy to hear from people and to give them assurances that I will pick up their concerns.”

* More from our interview with Mr Leslie in the new issue of The Buteman - on sale from Thursday, May 3.