The turnaround in fortunes for the Phoenix Centre in Rothesay has been praised by local councillors after the service’s latest inspection report was published.
The facility at Townhead, where Argyll and Bute Council provides day services for adults with learning disabilities, was given three ‘very good’ grades and one ‘good’ grade by the Care Inspectorate after a two-day unannounced inspection on October 15 and 16.
The draft report confirms the same grades which were given to the service at its last short-notice inspection in March.
The three ‘very good’ grades are for the quality of support, staffing and management and leadership, and the ‘good’ grade for the quality of environment - reflecting the ageing building in which the service is based.
The service has been improving steadily since a report published in January 2013 assessed all four quality areas as ‘weak’.
Speaking at the council’s Bute and Cowal area committee this week, Cowal councillor Bruce Marshall said the latest results showed “an exceptional turnaround”.
Bute councillor Len Scoullar added: “Congratulations should be offered to Morag [Gillies, the council’s learning disability service manager]. To reach very good, very good and very good from gradings which were so poor is excellent - I think Morag and her staff have done a terrific job.”