The managing director of CalMac Ferries Ltd has apologised to the Bute community councillor who complained about crew cars taking up paying customers’ space on the Rothesay ferry service.
As we reported in our February 26 print edition, the company came under fire after customers’ cars were left behind on a sailing on February 17 - while three crew members’ own cars occupied the vehicle deck.
Jean Moffat, however, was not satisfied by CalMac’s apology on that occasion - or by the view of the company’s Clyde area manager that there was “no need to take the matter further” after she pointed out the February 17 issue was not an isolated case.
Mrs Moffat took the issue up with CFL’s managing director Martin Dorchester, who has now said sorry - not just over the crew cars row, which made it on to BBC Radio Scotland on March 7, but for the “unacceptable” response from his colleague.
Mrs Moffat passed on news of Mr Dorchester’s apology to members of Bute Community Council at their meeting on Wednesday night.