DCSIMG

Response to Rothesay Pavilion catering complaints

Rothesay Pavilion hosted the second round of fixtures in the Cowal and Bute First Shinty Winter League on January 11 - but adult helpers accompanying the teams were less than impressed to discover there was nowhere open to buy teas and coffees.

Rothesay Pavilion hosted the second round of fixtures in the Cowal and Bute First Shinty Winter League on January 11 - but adult helpers accompanying the teams were less than impressed to discover there was nowhere open to buy teas and coffees.

 

The owners of Rothesay Pavilion have hit back at criticism over the lack of catering on offer at a sports event held in the building last weekend.

Argyll and Bute Council had been the subject of adverse comment during the Cowal and Bute First Shinty Winter League tournament on January 17, when adult helpers discovered the bar area at the Pavilion was not open for the sale of teas, coffees and other snacks.

Graham Fisher from Bute Shinty Club said on The Buteman’s Facebook page that he was “amazed” that the bar was not open, saying: “I am sure they would have made a few bob selling sweets, juice and teas and coffees for the parents and supporters.”

Graham continued: “I now hear that it’s not even open on indoor football night [held on Friday evenings from November to March], and that people are being urged to use the overpriced vending machines. It’s not the staff’s fault - they are only following commands from the high heid yins.”

We put those concerns to the council, and received the following response on Friday.

“The bar area was formerly used as a confectionery and soft drinks kiosk at appropriate events, but in common with all our other leisure facilities across the council, vending machines were installed some months ago which offer as wide range of Mars confectionery products and drinks at all times, not only when the kiosk is manned. With regard to prices, these are set centrally and the same prices apply in each of our facilities.

“With regard to catering, this was a private hire, and catering was specifically not requested. We no longer have dedicated catering staff on site, but if requested we can provide a capsule-operated drinks machine. This hire fell under the ‘community use’ bracket, and was staffed accordingly, and any additional staff required would have to be charged out to the hirer thus increasing their costs.”

 

Comments

 
 

Back to the top of the page