Caledonian MacBrayne will provide extra customer service staff at Gourock to help Rothesay ferry passengers during the four-month closure of Wemyss Bay next year.
Bute’s main ferry link will be diverted to and from Gourock for 16 weeks for major repairs to the usual mainland terminal, but CalMac’s Clyde operations manager Simon Richmond told the island’s community council this week that a range of additional measures would be put in place to help passengers.
The passenger access points to the existing Dunoon and Kilcreggan ferry services are being moved to reduce the risk of those vessels’ movements conflicting with the Rothesay timetable, while a gangway for foot passengers will also be used, subject to tidal restrictions - though the company will be unable to provide a passenger lift on the pier similar to those at Rothesay and Wemyss Bay.
“Wemyss Bay staff will be relocated to Gourock so that vehicle drivers are dealing with people who are already familiar with the traffic using the Rothesay service,” Mr Richmond said.
“We will have additional customer service staff available too, as well as the existing Gourock staff.”