Argyll and Bute MP, Alan Reid, has welcomed new action from Liberal Democrats in government that will help ensure that people in the Highlands and Islands get a fairer deal when shopping online.
Liberal Democrat Business Minister, Jo Swinson MP, has announced the publication of a new statement of principles for parcel deliveries that will help ensure that delivery charges for consumers in remote communities are clear, and that businesses do not discriminate against consumers on the basis of location.
The announcement follows a Lib Dem campaign to end hidden delivery charges and give people living outside major towns and cities a fairer deal when ordering goods online.
A 2012 report on delivery charges found that at least one million Scots face surcharges, delayed parcels or are refused delivery altogether, with consumers in the Highlands charged an average of £15 extra for delivery. People living in Scotland’s island communities faced a 500% markup on the standard delivery price to receive goods they order online.
Last year Mr Reid backed a Bill in Parliament calling for a change to the existing rules on hidden delivery charges.
He said: “For too long, unfair delivery charges have left people and businesses in the Highlands and Islands facing substantial hidden costs when ordering goods over the internet. It is no wonder that this left people frustrated and angry.
“This new statement of principles will make a big difference, helping give people in the Highlands and Islands a fairer deal when they shop online.”