CalMac moves step closer to smart ticketing

A three-year contract has been awarded to Worldline and Hogia to provide a modern integrated ticketing system for Caledonian MacBrayne's ferry services.

A three-year contract has been awarded to Worldline and Hogia to provide a modern integrated ticketing system for Caledonian MacBrayne's ferry services.

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Online and ‘smart’ ticketing on Caledonian MacBrayne’s ferry services has moved a step closer with the award of a contract to deliver a modern and fully integrated ticketing system.

The three-year deal will see Worldline, a specialist in online transactions, team up with Hogia, the largest provider of IT systems for ferry and sea freight operators for the European transport market, to deliver a system more in tune with the needs of today’s traveller.

Martin Dorchester, CalMac’s managing director, admitted that the company’s present ticketing and online booking systems were struggling to keep up with modern passenger demands.

 

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