NHS issues warning over cold callers

A warning has been issued to Argyll and Bute residents to beware cold callers claiming to be phoning from NHS Highland.
A warning has been issued to Argyll and Bute residents to beware cold callers claiming to be phoning from NHS Highland.

NHS Highland is advising members of the public to beware of cold callers claiming to be from the NHS.

Laura Gillies, Lead Adviser for Adult Support and Protection for NHS Highland, said: ““We have received reports from local GP surgeries and a local hospital of a company cold calling older people in the area claiming to be from the NHS. They have a limited knowledge of each person’s medical history and, using this, are able to set up home appointments. Once in the individual’s house they then try to sell them medical equipment.

“A couple of people have been in touch with their GP Practice or local hospital asking about the phone calls they have received to be told it has nothing to do with us.

“The NHS does not cold call people and we would not try and sell people medical equipment. This company has nothing to do with the NHS and we would urge anyone who is contacted by them to report it.”

Laura explained that this type of crime is generally under reported but is a very serious matter as it can be targeted towards people who are older, frail or have an illness or disability which may make them more vulnerable.

She said: “In partnership with Police Scotland and others we will continue to help raise awareness of this crime.

“Enquiries into these reports by Police Scotland and Trading Standards are ongoing and I would encourage anyone affected to contact Police Scotland on 101.”