More good news for Rothesay’s Phoenix Centre

The Phoenix Centre in Rothesay provides day services for clients with a range of learning disabilities. The centre's clients also take part in a range of activities in the community, including this beach clean at Ettrick Bay with island charity Beachwatch Bute.
The Phoenix Centre in Rothesay provides day services for clients with a range of learning disabilities. The centre's clients also take part in a range of activities in the community, including this beach clean at Ettrick Bay with island charity Beachwatch Bute.

A Rothesay facility providing day services to adults with additional needs is set to receive another positive inspection report.

The Phoenix Centre was subjected to an unannounced two-day visit by Colin McCracken from the Care Inspectorate in October, and has been verbally advised that it will be given the same grades as at its last short-notice inspection in March.

Those grades are 5 (very good) for the quality of care and support and quality of management and leadership, and 4 (good) for the quality of environment and quality of staffing.

The inspection on October 15 and 16 - the Phoenix Centre’s fourth in two years - was carried out because of a change of manager since the last check of the service, Heather Gillies having taken over the role in April.

In a report prepared for Argyll and Bute Council’s Bute and Cowal area committee, which meets in Rothesay this Tuesday (December 1), Morag Gillies, the authority’s learning disability manager for both the Phoenix Centre and the larger ASIST service in Dunoon, said: “We are very pleased with the consistent grades of ‘very good’.

“As a smaller unit of 12 people we can develop quicker than the larger units.

“The feedback was encouraging, however we need to maintain these grades and we are now moving into our developmental phase with our sister unit ASIST.

“Both units are now achieving best practice in the delivery and management of support services.

“We need to ensure that this consistently remains in the future. We have been advised that the frequency of inspections will now reduce due to the improvements.”

The ASIST service in Dunoon received four ‘good’ grades (level 4) at its last unannounced inspection, carried out on June 4.